Our Privacy Promise: How We Protect Your Family’s Data
Here at Chewable Jewels, we obsess over the safety of Dr Bloom teething necklaces and silicone bracelets—testing clasps, examining food-grade silicone, and scrutinising every bead. We apply that same meticulous attention to your personal data. A well-made teething necklace soothes sore gums; a robust privacy policy soothes a parent’s mind. Trust is our foundation, and we have built our digital space to be as secure as the products we craft.
What Personal Data We Collect
To deliver your chosen chewable jewels across the United Kingdom, we gather only essential information. We strictly follow data minimisation, asking solely for what is necessary to process your order and provide a seamless experience.
Information You Provide Directly
When you purchase or sign up for our newsletter, you provide your full name, email address, UK shipping address, and contact telephone number. For gift orders, we also process the recipient’s name and postal address. Payment details are handled with extreme care and limited visibility, as explained below.
Automatically Collected Technical Data
Our platform collects basic technical data as you browse, including your IP address, browser type, time zone, and operating system. We also note how you interact with our pages—such as which Dr Bloom designs catch your eye—so we can ensure our website displays flawlessly on your mobile while you multitask with a little one.
How We Use Cookies and Tracking
Our site uses small text files called cookies to create a smooth shopping journey. They remember when you add a Dr Bloom silicone bracelet to your basket, so it remains waiting if a nappy change interrupts checkout. We categorise cookies carefully to balance functionality with your privacy.
Essential Session Cookies
These are the backbone of our shop, maintaining session security, preserving cart contents, and ensuring smooth checkout. Without them, navigating away would empty your basket. They do not track activity beyond our domain and expire shortly after your visit.
Managing Your Cookie Preferences
A discreet banner invites you to set preferences on your first visit. Essential cookies remain active to run the shop, but you can decline optional marketing and analytics cookies with one click. You may also adjust browser settings to block cookies entirely, though this might diminish a swift, personalised shopping experience.
Analytics and Performance Monitoring
We use standard tools like Google Analytics to observe broad trends—such as which new silicone bracelet shades attract attention—so we can refine the mobile experience for busy parents shopping one-handed. We configure analytics to mask portions of your IP address, preventing identification of individuals or households. We study aggregated patterns, not personal browsing histories, giving us insight to improve while respecting your anonymity. If a teething necklace page loads slowly or a button proves difficult to tap, our team acts swiftly to keep your journey effortless.
Third-Party Services We Rely On
We are a small, dedicated team, so we lean on trusted partners to deliver your chewable jewels efficiently. We disclose only the minimum data required for their task, bound by strict agreements. We never sell, rent, or trade your personal data to third-party marketers. Your trust is not a commodity.
Payment Gateways and Security
Payments are processed securely by Stripe or PayPal. Your full card details are encrypted and transmitted directly to these gateways; our team never sees or stores sensitive financial data. These platforms are certified to the highest PCI DSS standards.
Shipping and Fulfilment Partners
We share your name and delivery address with Royal Mail solely for postage labels and tracking. Once your parcel is marked delivered, partners must handle residual data securely under data protection law.
Your Rights Under UK GDPR
Your personal information is protected by the UK General Data Protection Regulation and the Data Protection Act 2018. We uphold these regulations as a fundamental promise, not a checklist. You maintain absolute dominion over your data.
Access and Portability
You may request a copy of the personal data we hold, supplied in a structured, machine-readable format. Whether it is your purchase history or saved addresses, we make the handover smooth and transparent.
The Right to Be Forgotten
You can ask us to delete your personal data entirely under the right to erasure. Unless we have a compelling legal reason to retain it—such as an outstanding dispute or warranty claim—we will wipe your account without undue delay.
Data Retention and Security
We keep information only as long as necessary. Purchase records are retained to honour warranty queries on products like a silicone bracelet; afterwards, we securely anonymise or delete transaction logs. We employ SSL encryption for data in transit and at rest. Internal access is strictly limited to team members who need it, enforced by strong password policies and two-factor authentication.
How to Contact Our Team
We are based in the United Kingdom and welcome your questions. To invoke your GDPR rights or ask about cookies, email [email protected]. For traditional correspondence, request our registered office address via email. We are registered with the Information Commissioner’s Office, reflecting our commitment to regulatory compliance. Our team aims to acknowledge privacy queries within one business day and provide full resolution within one calendar month. In urgent data breach matters, we act immediately and notify the ICO within 72 hours.
In the whirlwind of parenthood, you place faith in products that touch your baby’s mouth and companies that touch your data. At Chewable Jewels, we guard both with equal ferocity. Our promise is transparency, minimal data retention, and prompt policy updates if our practices evolve. Thank you for trusting us with your family’s comfort and your digital footprint.